removing irrelevant opportunities form the list
it would be nice to remove/delete irrelevant New oportunities or SEO opportunities from the list as I keep noticing many deleted ones and i end up wasting time on remembering what I did
Real views analytics
If possible it will be great to add to the track tasks page the real amount of views that each comment or post got like the info straight from reddit
gradual upvotes
Upvotes that drop off in speed to mimic reality. Otherwise you need to put in multiple upvote orders at multiple speeds
The ability to clearly mark a opportunity as "complete"
Useful for one so I can visually and quickly see which posts I've queued a task for, or mark ones which are irrelevant or which I have replied to externally through my own company accounts.
New Ops Stuck in May
For all of my projects, all of the “newest” New Opportunities only show up to May 5. Why is this?
Free Trial Option
I want a free trial option to test the platform before purchasing, as many competitors offer trials and I want to make sure the platform works for my needs.
Faster lead update frequency for Lite plan
I want faster lead update frequencies on the Lite plan. Currently, it updates every two weeks, which is too slow for SEO lead generation because potential clients have usually found someone else by the time I see the lead. I need more frequent updates to be competitive.
Export Brand Mentions
I want to be able to download all mentions of our brand (e.g., to CSV or PDF) for reporting and further analysis. This would help in managing brand reputation and sharing insights with the team.
New Opportunity - Keyword Search
It would be great to be able to search for a keyword in the “New Opportunities” function. This would really help filter posts for local targeting, especially if the brand keywords uploaded are broad terms.
Bring Back The Leaderboard
Bring back the community leaderboard please. Gamification of helping other users incentivizes being helpful. :)
Reddit URL Verification Error When Ordering Upvotes
I’m receiving a “Could not verify the Reddit URL. Please check the URL and try again.” error when attempting to order upvotes. These are valid Reddit URLs. Are you aware of this issue, and is there a fix currently in progress?
Real support center with support tickets
Why isn’t there a real support center here for when we have problems? At least for us paid accounts.
Can't get to the sales team
Lukas hasn’t been responding to my emails, and I can’t set a demo. Could someone please reach out to me? We are ready to start working with one of the plans, but need to discuss some of the future features Lukas told me. Thanks!
New to Engain, need a little guidence please
I am new and after getting my first client uploaded I ran into these questions for a local dentist I will be posting for: New Opportunities: I'm seeing posts with high relevance scores, some as high as 95, but none of them are in our target geo area. A good example is a post asking whether a general dentist can place an implant for a lower first molar. Should I still be commenting on threads like this using the recommended response, even when they're not location-specific? SEO Opportunities: Same geo question applies here. Also, what's the right approach for these threads? Are we dropping a brand mention, a direct link, or both? Competitor Mentions: I added 8 competitors for this practice and only one showed any mentions, and that was back in 2023. Is there anything actionable I should be doing with that data at this point? Smart Search: The only searches pulling relevant results are broad city terms like Dallas TX or Grand Prairie TX, and nearly all of those posts are from 2025 or earlier. Should I be commenting on older threads, or is there a better search strategy I should be using? The bigger question across all of this: does it make sense for a local dental practice to engage on threads that aren't geographically specific to their area? I want to make sure we're using the platform the right way before we start posting. Thank you ahead of time! Mike
Language/Geographic Account Selection
I want to be able to select accounts based on language or geography (specifically German accounts). This is important because using English-based accounts for German comments makes them easy for moderators to spot and delete, leading to high deletion rates.
Geographic/Language-based account selection (e.g., German accounts)
I want to be able to select accounts based on their language or geographic location (specifically German accounts). This would help make comments appear more organic in regional subreddits and potentially avoid deletions by moderators who might flag non-local accounts.